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GAP Demands and Needs

Stoneacre is authorised and regulated by the Financial Conduct Authority. Stoneacre do not offer advice relating to the sale of insurance products. Insurance products are optional, and it requires us to evaluate your insurance requirements and to use this information to decide if our services are right for you.


We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 90% of a claim without any upper limit. Further information about compensation scheme arrangements is available from FSCS.


You are eligible for GAP if the following statements are true:


  • You are aged 18 years or older.
  • You are the registered keeper and/or owner of your vehicle.
  • You are a permanent resident of the UK.
  • You do not have an existing GAP Policy on your vehicle.
  • You or any person permitted to drive the insured vehicle hold a current valid UK driving licence or hold a full internationally recognised driving licence that is valid for use in the UK.
  • Your vehicle is not to be used for racing, pace-making, speed testing, reliability trials or any off-road event.
  • Your vehicle is not to be used for hire & reward, courier, or delivery services; short term self-drive or for the carriage of passengers **
  • You understand that Stoneacre will not contact you for 2 clear days to conclude GAP, but that I have the option of initiating contact sooner.
  • You are aware that it is your responsibility to explore alternative GAP options during this 2-day period.
  • You are aware that if you do take the GAP described to you, it can be cancelled within the first 30 days for a full refund, if cancelled after the first 30 days you will be entitled to a pro-rata refund less a £35 admin fee.


**If your vehicle is used for hire and reward purposes including taxi driving, we do offer GAP cover. It is your responsibility to ensure it is made clear on the call with the contact centre advisor so that we can ensure you are placed on the correct policy with the correct level or cover.

You are in-eligible for GAP if the following statements are true:


  • Your vehicle has travelled more than 100,000 miles.
  • Your vehicle is over 10 years old (8 years old for Contract Hire Policies).
  • Your vehicle is a scooter, touring caravan, non-UK specification model, or not built for principal sale in the UK or classed as a grey import, kit car, replica car, bus, coach, commercial vehicle over 3500kg, truck or heavy goods vehicle.
  • Your vehicle is used for road racing, rallying, pace-making, speed testing or any other competitive event.
  • Your vehicle has been modified other than in accordance with the manufacturer’s specifications.
  • Your vehicle has been stolen by any person having access to the keys of the vehicle (e.g. cleaner).
  • Your vehicle is being used as emergency or military vehicles, courier or delivery vehicles, invalid carrier.
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Copyright © 2025 DecideBloom Ltd, Registered office, Omega Boulevard, Capitol Park, Thorne DN8 5TX Company Number - 3003995. VAT Number - GB616996004.
Decidebloom Ltd t/a Stoneacre are authorised and regulated by the Financial Conduct Authority our Firm Reference Number (FRN) is 308726.
Please note we record all our calls to ensure that we give you the service you deserve.