Customer Relations

Our constant aim is to make your car buying experience, service visit and any other interaction with Stoneacre a memorable one - for all the right reasons. We pride ourselves on delivering exceptional levels of customer service and after sales support, and we work hard to enhance each customer experience by developing long lasting relationships.


Although our intention is to provide a level of service that meets and exceeds each customers' expectations, we recognise that on occasion things might not go quite to plan. If this happens, we welcome any feedback you may have, along with information regarding the details of any ongoing concern.


Please tell us more about the concern you wish to raise - please note that, if you are not wishing to make a complaint, we ask that you contact the relevant dealership instead.


You can also view our full complaints procedure.


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Copyright © 2024 DecideBloom Ltd, Registered office, Omega Boulevard, Capitol Park, Thorne DN8 5TX Company Number - 3003995. VAT Number - GB616996004.
Decidebloom Ltd t/a Stoneacre are authorised and regulated by the Financial Conduct Authority our Firm Reference Number (FRN) is 308726.
Please note we record all our calls to ensure that we give you the service you deserve.