New Vehicle Payment for Motability Customers

17 Feb 2022 by Megan Maxwell

As the cost of living increases, alongside rising energy bills and fuel prices, using our disposable income for the likes of a new car can be hard to budget for.

For those who may require a vehicle with specialist adaptations, the additional costs can add up, eventually causing a struggle to find a vehicle that would be both suitable and affordable. Motability, a charity-led scheme that enables people to use the mobility allowances to lease cars, has now introduced a ‘New Vehicle Payment’ for their customers.

The ‘New Vehicle Payment’ is a contribution of £250 payment to customers when they purchase a new vehicle lease, which can be a voluntary gift to make the most out of their new car or Wheelchair Accessible Vehicle (WAV).

To understand more about the ‘New Vehicle Payment’ for cars and WAV customers, we have compiled a quick guide to answer questions on how those who qualify could get access.


Firstly, to lease a Motability car, you must be entitled to the UK Motability Scheme. This mean if you’re a recipient of any of the following mobility allowances from the government and have at least 12 months remaining as a recipient of these allowances, you will be eligible for the Motability Scheme:

  • Higher Rate Mobility Component of Disability Living Allowance (HRMC DLA)
  • Enhanced Rate Mobility Component of Personal Independence Payment (ERMC PIP)
  • War Pensioners Mobility Supplement (WPMS)
  • Armed Forces Independence Payment (AFIP)

If you initially qualify for the Motability Scheme, you will be able to access the new benefit that has been introduced.

The ‘New Vehicle Payment’ is the latest scheme available to customers who place an order through the Motability Scheme during 2022 or those who ordered during 2021 and are awaiting delivery of their car or WAV.

So, if you placed an order and it is due to be delivered in 2022, or you placed an order during 2022, you will be entitled to receive the payment.

Key to mention, customers who were already a member with the Motability prior to 31 December 2021 will become eligible for the payment when they order their next vehicle, no matter when that order may be placed.

Furthermore, if you’re new to the Scheme, as long as you place your first order before the end of 2022, you will still be eligible for this payment, even if you don’t take delivery until 2023.

Receiving the Payment:

In order to receive the payment from the Motability Scheme, the car or WAV must have been delivered first.

Once it has been delivered, the payment will be processed, and the quickest way to receive the £250 is by a bank transfer. Alternatively, you could opt for a cheque, but this could take a while to arrive.

Crucial to terms and conditions, the New Vehicle Payment is only available once per customer, but will not affect your eligibility for the Good Condition Bonus – also provided by the Motability Scheme.

To receive your payment by bank transfer, Motability recommend making sure you have updated your payment preference in your Motability Scheme online account.

This can be done by logging in or creating an account with Motability, then going to the ‘Personal Details’ section to enter your bank details and choose payments by bank transfer. Once this has been amended, Motability will then make the payment, and other payments you are entitled to during your lease, by bank transfer rather than cheque.

However, if you’ve already updated your preference to a bank transfer, please double check your details are still correct before you collect your new vehicle or product.

If you’d like to find out more about Motability at Stoneacre and what cars we have on offer, why not take a look at our dedicated Motability page? Or get in touch with one of our team members who are happy to help.

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