Just lined up cars to welcome new DBX in a photo shoot - noticed I’d picked up a large screw in the rear tyre of the DBX 😡. Quick call to Chris T at Aston Martin Newcastle, and car in, tyre changed and ready for the road. Thanks to Chris, Nicole and all the service team for your great prompt response. Saved the day!

We had been searching for an Aston Martin Volante and found a Virage Volante at Aston Martin Newcastle that met our desires. From the initial enquiry that we made to completing the purchase, we received exceptional service from James Thomas ably supported by Sam Harman. For our initial viewing of the car we travelled up from East Anglia. Recognising the distance we were traveling, James had already prepared the car for our viewing and road test demonstrations, allowing and supporting both my wife and myself to ensure that this was exactly the right vehicle for us. This particular car has been serviced and maintained by Aston Martin Newcastle for its previous owners for a number of years and its presentation standard and service condition is a credit to the Dealership. All the staff at Aston Martin Newcastle were friendly and highly attentive to our presence and needs. James’s experience and exceptional Customer Service focused standards throughout the whole transaction process, made u...

Honestly Paul and Aston Martin Newcastle made the whole selection and post sales experience amazing for myself. It was such a huge commitment for me for my 40th birthday but paul and the team made it an amazing experience in my very first time . The car itself makes me smile every day. The tech is way too cool for me but the kids tell me its the bomb. Thanks paul and thanks to aston martin newcastle . Away the lads and lassies

I went to Aston Newcastle as they had listed a Vintage 2005 Vanquish S. I emailed and was immediately taken care of. The car was prepped and I made an appointment to test drive. I was taken out for a drive with James and it was an experience I will never forget. It was my first time ever driving something so visceral, powerful and exciting. Afterward I talked through details and was left with greatest feeling. Sadly I couldn’t continue with the purchase, but after this, Aston Newcastle would be the first place I would consider when buying a dream car.

Incredible service from Chris as he took me around the showroom to see a Vanquish in stock and got a comprehensive tour of everything that I wanted to see. Truly amazing service! Great team

What a great company. I contacted Stoneacre at Aston Martin Newcastle to enquire about a Polestar 2. I spoke with James who was very helpful in finding the best car for my requirements. My wife and I visited Aston Martin today to trade in our polestar for a newer model. The whole process was smooth and the staff very friendly, a really pleasant experience and we are delighted with our new car. Highly recommend them.

Having tried to phone our “ local “ AM dealerships parts department 3 times to get no reply. ( Edinburgh ) I decided to contact AM Newcastle. Proved to be a great decision. Was immediately put through by Joanne to Philip in parts. Explained both my DB9 keys had been stolen during a break in at our home. Philip understood the urgency and got on the case immediately. Great communication and constant updates, and within 3 days confirmed the keys are on the way by Royal Mail 1st class. Outstanding service from start to finish. Thank you very much Philip. You were a massive help at a very stressful time.

Fantastic Team all round, always fantastic service and professionalism from Paul Trainor, Yousaf , Nicole and the whole service department… Same for Chris T , Chris H, Carl, Paul T the sales team and management And I shall say this only once, a fantastic welcoming committee headed by Joanne We can’t forget the main man himself, Master Tech Ian ❤️😎 It is I, LeClerc

Chris was spot on, great customer service!

Had a fantastic purchasing experience with James! I'd initially enquired about an unavailable vehicle but he had matched me to a few different options that I ended up liking more than my initial enquiry! Really easy to talk to and made the negotiation stage very painless. A lovely handover experience also after a 200 mile journey. Very much worth the trip and couldn't recommend the dealership and James more.

Attended today (8 Sept 2028) to a lovely welcome, great staff and an excellent experience getting a small job done on my DBSs. First class all round and highly recommended!

After a few issues I must say a massive thank you to Aston Martin Newcastle for all there help, Paul Trainer has been a godsend, Worked above and beyond in getting my car 100% and making sure jobs were to his high standard not forgetting as Yusef and and also Joanne is the best front of house receptionist ever. The team here are professional to a fault and so friendly. Thank you all