Telesales - Parts

Telesales - Parts

Closing Date 22/05/2021

Stoneacre Parts Distribution Hub, Parkside Industrial Estate, Doncaster , DN2 4LT

We require two Telesales Operators to be based at our new Doncaster Parts Distribution Hub.

Job Purpose:

To applicate and supply vehicle parts efficiently for customers, meeting agreed sales volume targets and delivering excellent customer service, using agreed KPIs.

Reports to: Telesales Manager

Key Responsibilities:

- Maximising sales and margin via telesales activity
- Deal with customer enquiries via inbound/outbound calls
- To provide customers with an excellent service

Key Competencies:

- Experience as a parts advisor in the motor industry preferred but not essential
- Excellent listening and communication skills
- Positive attitude
- Organised
- Able to deal with customer enquiries in a professional manner

Experience:

- Previous motor industry experience preferred
- Willing to attend manufacture training courses
- Competent in ICT, Maths and English.
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