Digital Co-Ordinator
Digital Co-Ordinator
Closing Date 09/06/2022
Stoneacre Head Office Doncaster, Thorne, Doncaster , DN8 5TX
Stoneacre is a UK top 15 family owned Motor Group, we are expanding as our Digital department has rapidly become one of the fastest growing departments within the industry and as a result we are looking to recruit motivated, enthusiastic individuals like yourself to join our team and progress.
Each team within our Digital department provide a thriving and supportive working environment with an opportunity to develop career as well as provide an opportunity to work within a fun, friendly and encouraging team. You will become a highly trained individual, focusing and developing your skill set.
To be an invaluable team member you will carry out the following tasks.
· Manage inbound online and telephony enquiries from the Manufacturers we represent
· Learn to understand customer needs with a view to generate sales appointments
· Provide exemplary customer service to all customers
· Develop customer relationships by providing a simple, seamless and efficient service
· Deliver and exceed manufacturer standards including responding to enquiries within a timely manner
· Understand the importance of the role and the effect it has on the company as a whole
Be confident and be appreciated –
To be an excellent Digital Co-ordinator you will;
- Hold basic IT skills
- Have experience working within a customer service role
- Have capable communication skills with a natural flair for conversation
- Be able to work in a results driven environment
- Be able to prioritise and structure your own work/time efficiently
- Be able to troubleshoot and have issue solving skills
- Have effective time management
- Be proud to represent some of the world largest car brands
Be Part of something unique
We are big enough to matter but small enough to care and being a family business it’s great to mix personally with Directors as well as fellow employees as we put ‘people’ ahead in our business. Come and join us and enjoy;
· Salary £20000 (£28000 OTE)
· Onsite parking and canteen
· Close to Thorne North train station (4/5 minute walk)
· Pension
· Offer incentives which include time off, pizza lunch, pamper days, days out and more.
· Career progression and ultimately ‘Careers for Life’ thanks to our commitment to promotion within.
· Delivering a flexible approach to shifts covering 38 hours per week covering department opening hours, Monday to Friday 8-8, Saturday 9-5 and Sunday 10-5 on a pro rota basis.