Digital Co-Ordinator

Digital Co-Ordinator

Closing Date 09/06/2022

Stoneacre Head Office Doncaster, Thorne, Doncaster , DN8 5TX

Stoneacre is a UK top 15 family owned Motor Group, we are expanding as our Digital department has rapidly become one of the fastest growing departments within the industry and as a result we are looking to recruit motivated, enthusiastic individuals like yourself to join our team and progress.

Each team within our Digital department provide a thriving and supportive working environment with an opportunity to develop career as well as provide an opportunity to work within a fun, friendly and encouraging team. You will become a highly trained individual, focusing and developing your skill set.

To be an invaluable team member you will carry out the following tasks. 

·        Manage inbound online and telephony enquiries from the Manufacturers we represent
·        Learn to understand customer needs with a view to generate sales appointments
·        Provide exemplary customer service to all customers
·        Develop customer relationships by providing a simple, seamless and efficient service
·        Deliver and exceed manufacturer standards including responding to enquiries within a timely manner
·        Understand the importance of the role and the effect it has on the company as a whole
Be confident and be appreciated –

To be an excellent Digital Co-ordinator you will; 

  • Hold basic IT skills
  • Have experience working within a customer service role
  • Have capable communication skills with a natural flair for conversation
  • Be able to work in a results driven environment 
  • Be able to prioritise and structure your own work/time efficiently
  • Be able to troubleshoot and have issue solving skills
  • Have effective time management
  • Be proud to represent some of the world largest car brands

Be Part of something unique

We are big enough to matter but small enough to care and being a family business it’s great to mix personally with Directors as well as fellow employees as we put ‘people’ ahead in our business. Come and join us and enjoy;

·        Salary £20000 (£28000 OTE)
·        Onsite parking and canteen
·        Close to Thorne North train station (4/5 minute walk)
·        Pension
·        Offer incentives which include time off, pizza lunch, pamper days, days out and more. 
·        Career progression and ultimately ‘Careers for Life’ thanks to our commitment to promotion within.
·        Delivering a flexible approach to shifts covering 38 hours per week covering department opening hours, Monday to Friday 8-8, Saturday 9-5 and Sunday 10-5 on a pro rota basis.