Stoneacre Accident Aftercare

Been involved in a non-fault accident?

If you've been involved in an accident that wasn't your fault, simply call the Stoneacre Accident Aftercare team and you'll benefit from the following:

*subject to accident circumstances

How does it work?

Our representative will take some personal details and accident circumstances from you. They will then contact the Stoneacre Dedicated Team and ask them to speak with you about the Accident Aftercare Programme.

Whilst speaking with you, our Accident Aftercare team will determine who the insurers may view as responsible for the accident and offer you the services most appropriate to your needs:

If you are not at fault, they will explain that you may be entitled to an equivalent replacement vehicle for the duration of the repairs and that the costs will be paid for by the at-fault driver’s insurer and how you will be protected if the at-fault insurer does not pay;

If you are at fault, we will arrange for your local Stoneacre Accident Repair Centre to assess the damage to your vehicle and provide an estimate whilst liaising with your insurer for body repairs authorisation.