Accident Repair
Accident Repair

Stoneacre Accident Aftercare

Being involved in an accident is both upsetting and stressful. You have to have your car recovered & repaired and then there's the matter of dealing with your insurance company.

Don't worry. Get in touch with Stoneacre Accident Aftercare today and let us take control of the situation, deal with your insurers and leave you to focus on yourself.

Whether it's damage to your car's bodywork or something a little more complicated, our dedicated body shops can get your car back on the road in no time.

Get in touch

Been involved in a non-fault accident?

If you've been involved in an accident that wasn't your fault, simply call the Stoneacre Accident Aftercare team and you'll benefit from the following:

  • A dedicated car repair management team;
  • Vehicle recovery & temporary storage if it's undrivable;
  • An equivalent replacement vehicle whilst yours is off the road;
  • Access to manufacturer-approved Accident Repair Centres that will conduct your car repairs to the highest standards;
  • The use of manufacturer-approved genuine parts, ensuring that the correct parts are used and your warranty is not invalidated;
  • Fully funded car repairs - no need to claim on your insurance policy;
  • Expert advice & help for all aspects of your claim
  • What if the accident was your fault?

    Don't worry, accidents happen. If you were at fault for the accident, we can still help you. In an accident that was your fault, we can:

  • Arrange for your local Stoneacre Accident Repair Centre to assess the damage to your vehicle and provide an estimate;
  • Protect your vehicle's warranty by using only genuine parts approved by your manufacturer;
  • Liaise with your insurer to have parts and repairs authorised;
  • Provide you with a courtesy car whilst your car is being repaired (subject to availability and terms & conditions)
  • How does it work?

    Our representative will take some personal details and accident circumstances from you. They will then contact the Stoneacre Dedicated Team and ask them to speak with you about the Accident Aftercare Programme.

    Whilst speaking with you, our Accident Aftercare team will determine who the insurers may view as responsible for the accident and offer you the services most appropriate to your needs:

    If you are not at fault, they will explain that you may be entitled to an equivalent replacement vehicle for the duration of the repairs and that the costs will be paid for by the at-fault driver’s insurer and how you will be protected if the at-fault insurer does not pay;

    If you are at fault, we will arrange for your local Stoneacre Accident Repair Centre to assess the damage to your vehicle and provide an estimate whilst liaising with your insurer for body repairs authorisation.

    Get in touch

    If you've had the unfortunate luck of having an accident that was or wasn't your fault, you can reach us on our dedicated line:

    0330 333 4595

    You can also contact us on the form below.

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