Master Technician- Wrexham

Job Purpose

To diagnose, repair and service the range of products in accordance with work specifications, ensuring each customer receives excellent customer service.

Reports to: Workshop Controller

Key Responsibilities

  • Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Meet with customers to identify and clearly understand problems as and when required
  • Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.
  • Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
  • Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out. Liaise with Service Advisor when required.
  • Complete relevant service documentation (Job sheets, PDIs, service reports) in line with manufacture, warranty and dealer requirements.
  • Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed.
  • Key Competencies:

  • Communication
  • Customer Focus
  • Effecting Control
  • Relationship Building
  • Technical Ability
  • Brand Alignment
  • Experience:

    Has worked within an automotive technical role. Qualified to level 3 or equivalent and be qualified to Master Technician level, MOT License advantageous but not essential. Willing to attend manufacture training. Competent at using ICT, Maths & English

    Key Information

    Location

    Wrexham Plas Acton Road


    Closing Date

    2018-12-31

    Apply Now

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