Apprentice Service Advisor - Lincoln Volvo

Duties include:

  • Advise customers about necessary service for routine maintenance
  • Answer telephone queries and respond to customers’ needs
  • Prepare repair order documents
  • Deal with queries and complaints in a professional manner
  • Demonstrate consistent good customer service
  • Explain the work performed and the charges to the customer
  • Adopt flexibility to meet the needs and demands of the business
  • About the Candidate:

  • Ability to establish rapport with internal and external people within the business
  • Coping with pressures and setbacks
  • Good communication and organisational skills
  • Confident individual who can work independently
  • Delivering results and meeting targets
  • Attention to detail
  • Demonstrate commitment
  • A passion for customer service, motivated with a flexible 'can do' approach
  • GCSE Maths and English or equivalent
  • Computer literate
  • Key Information

    Location

    Lincoln Cheshire Road


    Closing Date

    2019-01-16

    Apply Now

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