Administration Assistant - Including Customer Relations

As an Administration Assistant your duties will include:

  • Importing and cleansing sales data to produce ‘call lists’ for various sales teams
  • Liaising with Team Leaders to ascertain requirements and deliver data solutions
  • Data cleansing of central sales system to improve customer information
  • Auditing previous sales / bookings, liaising with Contact Centre Sales Advisors regarding amendments
  • Producing ‘Lost Sales’ reports and liaising with Advisors for rebooking
  • Producing marketing lists for various departments, producing and sending mailshots
  • Answering and directing overflow inbound telephone calls
  • Confirming customer appointments and objection handling to ensure customer retention
  • Liaising with managers at Head Office and other dealerships.
  • Have / Are You?

  • A good level of English and Maths and IT skills, especially Excel
  • A friendly personality and excellent communication skills
  • Organised, accurate and able to prioritise tasks with common sense
  • High attention to detail
  • Committed with a strong work ethic
  • Confident with liaising with customers and dealerships
  • Able to handle customer objections
  • Able to work under pressure and meet strict deadlines.
  • What We Can Offer You

  • Highly competitive salary + pension + bonus
  • £18,000 basic salary with quarterly bonus available
  • 40 hours a week across rotating start and finish times
  • 22 days holiday plus statutory holidays
  • On-site parking
  • Easily accessible on public transport
  • Onsite training provided as well as ongoing review and support
  • Career progression
  • Key Information

    Location

    Head Office Omega Boulevard


    Closing Date

    2019-09-30

    Apply Now

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