Volvo Service Promise

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volvo service promise technicians

Highest Standards Guaranteed

All our vehicle technicians are factory trained, DVSA approved and use only genuine or manufacturer-approved parts.

Cutting-edge diagnostic and repair technology

We invest heavily in the latest technology, ensuring all work is completed on time and to the highest standards.

We are highly recommended

According to JudgeService, 92% of our customers would recommend us to a friend, with many praising us on our customer service, value and affordability.

Online booking and no up-front payment

You can book online in 30 seconds and you'll only pay once the work has been completed to your total satisfaction.

Value and affordability

As a nationwide group, we negotiate huge savings and pass these directly on as great value service, repair and MOT products.

What is the Volvo Service Promise?

When you choose to have your Volvo serviced at one of our dealerships, our staff make a promise to you - the Volvo Service Promise.

This promise guarantees that you will receive an unbeatable level of care, quality, service and expertise from our highly trained & knowledgeable customer service staff and Volvo technicians.

What's included in the Volvo Service Promise?


Personal Service Contact - your own personal contact will answer any questions you may have about your car, as well as offering help and advice throughout your time with us.

Alternative Transportation - should you require another car to use whilst your car is in our workshop, we will offer alternative transport.

Health Check - we will check your car's safety systems with the latest diagnostic equipment, as well as the state of your car's battery.

Car Wash - your car will always leave us looking spotlessly clean, ensuring that it's cared for both inside and out.

Free Software Upgrade - we will always ensure that your car is using the latest Volvo software, upgrading for free when required.

Volvo Assistance - you will receive one year's breakdown assistance at no extra charge.

Genuine Service - all work undertaken will be done by Volvo-trained technicians using Volvo-unique methods and only Volvo Genuine Parts.

Price Promise - we will always provide transparent pricing, value for money and we will match any like for like written quote for a Volvo service using the correct oil and Volvo genuine parts from any garage within 5 miles.

Find your nearest Stoneacre Service Centre

We have Service Centres in over 45 locations nationwide.

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