Concerns Page

Our constant aim is to make your car buying experience, service visit and any other interaction with Stoneacre a memorable one - for all the right reasons. We pride ourselves on delivering exceptional levels of customer service and after sales support, and we work hard to enhance each customer experience by developing long lasting relationships.

Although our intention is to provide a level of service that meets and exceeds each customers' expectations, we recognise that on occasion things might not go quite to plan. If this happens, we welcome any feedback you may have, along with information regarding the details of any ongoing concern.

Please use the form below provide these details and to let us know where we could have done better. You can see our full complaints procedure here .

Contact us

Please send any postal correspondance to our head office compliance department at:

Compliance Department

Stoneacre Head Office

Omega Boulevard

Thorne

DN8 5TX

Concerns enquiry

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